Page Setup

Problem

See previous printing-related problems.

Possible Solution

·  Make sure that the printer defined in Page Setup from the File tab exactly matches the kind of printer you have. Contact your printer manufacturer or Microsoft for information on obtaining the correct printer driver.

·         Try printing from another Windows program, such as WordPad or Paintbrush. If you experience the same problems, then the cause lies in your printer or Windows setup. Contact Microsoft or your printer manufacturer for assistance.

·         Check your settings in the Windows Control Panel to verify that they match your system.

·  Make sure you’re using the most current driver available for your printer. You can check the version by selecting Page Setup from the File tab. Select the Options button and then Advanced button. This displays a screen specific to your printer. Check information about the driver, including the version. Check with your printer manufacturer to see if you have the latest driver.

They can also tell you how to find out which version you have if you aren’t sure. Make sure that the printer driver is for the version of Windows that you are using.